Working Together
We are committed to providing exceptional legal services within an environment of mutual trust and respect.
April King Legal – Mutual Trust and Respect Policy
We believe that a strong lawyer-client relationship, built on open communication and shared understanding, is essential for achieving the best possible outcomes.
What We Expect From Our Clients
Respectful Communication: We expect all interactions to be conducted with courtesy and respect, whether in person, over the phone, or in written correspondence. Disagreements may arise, but they should always be handled professionally.
Honesty and Transparency: Open and honest communication about your case is crucial. We rely on accurate information from you to provide effective advice and representation.
Reasonable Conduct: We ask that clients engage with our team in a reasonable and constructive manner. This includes adhering to agreed-upon meeting times, providing requested documents promptly, and generally acting in a way that facilitates the efficient progression of your legal matter.
What You Can Expect From Us
Professionalism and Expertise: We will always act with the highest degree of professionalism, diligently applying our legal expertise to your case.
Clear Communication: We are committed to keeping you informed at every stage of your case in a timely and transparent manner, explaining complex legal concepts in a straightforward and understandable way.
Respect and Empathy: We will treat you with respect, listen to your concerns, and approach your case with empathy and understanding.
If the Relationship Breaks Down
Unfortunately, there are rare occasions when the lawyer-client relationship deteriorates due to a lack of mutual trust and respect. In such circumstances, where the relationship becomes untenable or our team experiences unreasonable or disrespectful behaviour, we reserve the right to terminate your instruction.
This decision will not be taken lightly and will only occur after careful consideration. Our priority is to maintain a productive and respectful working environment for both our clients and our valued dedicated team.
We believe this policy helps us foster strong, effective, and positive relationships with all our clients.
If you have any questions about this policy, please do not hesitate to contact legal@aprilking.co.uk.
Last updated: 11 July 2025
